The revolution ChatGPT has driven in the consumer market has prompted enterprises to more closely examine how artificial intelligence can help safeguard data, says Palo Alto Networks CEO Nikesh Arora.
“As I was on my way to India to speak at a convocation, I experienced ChatGPT for the first time,” Arora tells investors in an earnings call Tuesday. “And I turned around and rewrote my convocation speech, saying, ‘This is the best thing that’s happened to security.’ It’s an inflection point. Three months ago, customers were not asking us about AI. Now, they all want to know, ‘Are you deploying AI in your security products?’ That’s great.”
Arora says ChatGPT has forever altered the consumer market around search and advertising thanks to its ability to summarize data and amuse and inform users. But the demands from artificial intelligence in the enterprise are far more exacting, as organizations insist AI be clean, comprehensive and in real time, he says. For this reason, Arora says AI has the potential to deliver far greater returns to businesses (see: Palo Alto CEO: ‘SIEM Needs to Be Eliminated and Replaced’).
“Not only do you need to have the best data to create great security outcomes, you also need to be positioned in-line to block threats,” Arora says Tuesday. “The conversations are around, ‘How do I start making more sense of my data?'”
“Three months ago, customers were not asking us about AI. Now, they all want to know, ‘Are you deploying AI in your security products?'” – Nikesh Arora, CEO, Palo Alto Networks
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